FREQUENTLY ASKED QUESTIONS

HOW DO I CLAIM MY GIFT CARD?

Step 1: Purchase two packs of Refresh Tears Plus® Lubricant Eye Drops 15mL from a Chemist Warehouse pharmacy within Australia, between 20th August to 11th November 2026 (inclusive). Keep your receipt as proof of purchase.

Step 2: Complete the entry form online and upload a photo of your receipt.

AM I ELIGIBLE TO MAKE A CLAIM?

Claims are only open to Australian residents who are 18 years old and over.

HOW LONG DOES THIS PROMOTION RUN FOR AND WHEN DO I NEED TO GET MY CLAIM IN BY?

Purchase Period

The Purchase Period opens 20/08/26 and closes for purchases at 11:59pm AEDT on 11/11/26.

Claim Period

The Claim Period opens 20/08/26 and closes at 11:59pm AEDT on 25/11/26.

HOW MANY TIMES CAN I ENTER?

Maximum of 2 claims per claimant (no receipt sharing allowed).

WHAT ARE THE PROMOTION’S TERMS AND CONDITIONS?

Please refer to this link for the full terms and conditions of the Refresh Tears Plus® $5 cashback.